What does Dorvie do?

Thrive At Home has partnered with Dorvie to present an exclusive concierge service that organizes non-medical home services, like house cleaning, home repair, lawn care, meal delivery, laundry and more.

Your subscription gives you access to a one-stop experience, complete with a dedicated Dorvie concierge, exclusive member rates, reliable and vetted vendors, and consolidated service billing.

Select the services you need
Pick the frequency that works for you
Schedule a call with your concierge
Your concierge handles all the logistics

Dorvie vets participating home service vendors, meaning you can rest assured you are getting Thrive At Home-quality, support, and services!

Pick Your Services

FAQs about Services

How do I pick my services?

There are so many decisions we need to make every day, and, when we think about home services, we know that there are more choices than ever. We sorted through all the choices, vetted service providers in your community, and created four "Collections" or bundles of services that you can pick and personalize based on your priorities for your time.

You can start by either picking one of our four ready-made Collections or build one of your own. No matter where you start, you can customize every aspect of each Collection so they're perfect for you.

You will have to pick a Collection to start, and you’ll be able to customize it so that it’s perfect for you. And don’t forget, you’ll always be able to add or more services and increase or decrease the frequency of service delivery, if that fits your needs.

PS: Our Collections are designed as bundles of services. Bundling services in this way also helps us save you money by spreading the costs of each individual service across the entire Collection.

What if I want to change my services?

Your concierge will add, remove, or change your services upon request. Just let them know.

What if I want to switch my services?

You always have full control over the services you receive. We'll be able to make changes to your services in three ways:

(1) When you're selecting services:
We'll give you the option to add more services to it – whether they are brand-new services or changing the frequency of existing services.

(2) During your Initial Membership Call: We'll schedule time to talk after you select your services, so we can find the best days and times for you to receive your services. We'll set time aside during this call to talk about any additional services you might want.

(3) During our pre-or-post-service check-in:
We'll contact you before and after every service is delivered so you know what to expect and so we can make sure you're fully satisfied with what you received.

We'll always check whether there are any new services you would like to add.

How do I pay for services?

Your concierge will create and send you a consolidated monthly bill from all the services you received that month. We can keep your payment info on file, so you don't have to juggle due dates or payment methods.

What do I do if I need to reschedule a service?

Just let your concierge know, and they'll make the change!

Do I need to download an app?

Nope! We want your user experience to be as simple as possible. All you need is to schedule your first concierge call and let us know if you prefer to talk via phone call, text message, or email. No apps needed.

What do I do if I don’t need a service on a certain week?

No problem! Just let your concierge know, and they'll pause that service.

What if a service provider doesn’t show up?

We take several steps to prevent no-shows, including confirming each week with your providers that they’re prepared to deliver your services. If a service provider doesn’t arrive, though, please call your concierge to let them know.

Our policy is to contact you after we expect a service was delivered to make sure you’re satisfied, so if you don’t get a chance to call us in the event of a no-show, we’ll still contact you.

Either way, we’ll make it right by finding an alternate provider to deliver the service as quickly as possible.

What if I already have a provider I want to use?

We know how important it is to find a trusted provider, and we want you to keep using them. Let us know that you have a provider who you prefer, and we'll add them to your account and consolidated bill.

Contact form

Tell Us About Your Home

Select Home Type
Apartments and condo units typically do not include maintenance or lawn care
Number of Bedrooms
Number of bedrooms determines your home cleaning estimate
Number of Bathrooms
Number of bathrooms determines your home cleaning estimate

Which Services Would You Like?

Tell Us About Yourself